Venturini & Associates
About Us
Property Types
Contact Us
Complaint Master Product

Complaint Master

Complaint Master - A comprehensive and validated system for managing complaints

Track complaints through their life-cycle and ensure important information is analyzed, trended and identified for corrective action when necessary.
Complaint Master Main Form
  Key Benefits
a Rule based automated workflow to ensures all tasks are completed.
a Automatic email notification for important events (user configurable).
a Document management capabilities to capture external documents within the complaint record.
a "Point and Click" Trending capability (four product levels of trending) for instantaneous view of trends.
a Automatic identification of significant trend events based on statistical techniques.
a Keep track of "To Do" items associated with a complaint file.
a Publish Interactive Trend Analysis Reports on the company's intranet.
a Fully validated to satisfy FDA regulations.